Thursday, December 16, 2010

Gift Giving with eGift Social

If you're like me, you've done a lot of your Christmas shopping online this year!  Other than one trip to the mall, we have purchased everything online.  Sometimes we send gift cards, but I'd much rather send a real gift.  For example, I can send a gift card for Cold Stone Creamery, but it's more fun to send a card that's redeemable for a specific item--say, a Love It Signature Creation.

That's where eGift Social comes in.  Right now they work with only a handful of merchants, but the company promises that more are coming soon.  For now you can send a Cold Stone Signature Creation, an order of Crab Nachos from Joe's Crab Shack, or a Sephora Sequined Clutch--just to give you a few examples.  You can also send dollar-value e-gift cards for retailers including Kmart, Sears, and Sephora.

To try the service, I received a Kmart gift card and a certificate for Philosophy Hope in a Jar To Go from Sephora.  I received the gift announcement in my email; a gift sender has the option of using Facebook, as well.  After some brief technical difficulties, I was able to enter the information to claim my gifts--in the form of printable certificates.

I spent the Kmart gift card online, and had no problem whatsoever.  With the Sephora gift, however, it was a different story.  Perhaps it would have been easier if I took the certificate to a Sephora retail store, but I tried to use it online.  I added the specified product to my cart, then started to check out, applying the code on the payment page.  The system kept asking for my credit card information.  After several attempts and some frustration, I discovered that I could use the gift card value to cover the cost of a lower-value item plus the sales tax and shipping charges.  I am just as happy with the lower-priced item (a sale item that I know I'll use), so I have no complaints--but I was discouraged that I would have to pay $5.95 shipping to redeem the "free" gift that was sent to me.

I haven't sent a gift using eGift Social, but I dabbled with the system a bit.  Shoppers should be aware that a transaction fee will be added; for an order with one Cold Stone Creamery item, the fee was shown as 75 cents.

Bottom line:  I think eGift Social is a great idea, but the system has a few bugs that need to be resolved before I can recommend it.

Disclosure:  I wrote this review while participating in a blog tour campaign by Mom Central Consulting on behalf of First Data and received an eGift gift card to thank me for taking the time to participate.  All opinions are my own and based on my own experience.  Your experience may vary.

1 comment :

  1. Thanks for the info!! I did most of my shopping online too.... Amazon using swagbucks!


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